Terms of Service

Official Venoviax™ Business Information

Guangzhou Wanming Network Technology Co., Ltd.

Venoviax™ is operated by Guangzhou Wanming Network Technology Co., Ltd. Below you can find our official company, ownership, brand affiliation, contact and business-hour information.

Company Name

Guangzhou Wanming Network Technology Co., Ltd.

Business Address

Room 305, No. 389 Xingnan Avenue,
Nancun Town, Panyu District,
Guangzhou City

Customer Service Email

service@venoviax.com

Owner

Yang Mingwei

Brand Affiliation

Venoviax™ is owned and operated by Guangzhou Wanming Network Technology Co., Ltd.

Business Hours

Open 24 Hours / 7 Days a Week

Website & Store Rules

Terms of Service

Welcome to Venoviax™. These Terms of Service describe the conditions that apply when you browse our website, interact with our online store, create or use an account, purchase products, or otherwise use services made available through Venoviax™. By continuing to use the website or placing an order, you acknowledge that you have read and agreed to these Terms together with the policies referenced throughout the site.

Account Responsibility

Keep your information accurate and protect your account credentials.

Order Terms

Orders remain subject to acceptance, payment verification and stock.

Website Use

Venoviax™ content and services may only be used for lawful purposes.

Customer Rights

Mandatory consumer protections remain applicable where required by law.

01 Access, Eligibility & Account Information

By using the Venoviax™ website, you confirm that you have the legal capacity required to use the Services and enter into purchases in your place of residence.

You may be asked to provide contact, billing, payment, shipping or other account information. Information submitted to us must be accurate, current and complete.

You are responsible for keeping account credentials confidential and for activity carried out through your account. Account access may not be transferred or sold without our permission.

02 Products & Product Information

We work to present our products as accurately as reasonably possible. However, screen settings, device displays, photography, lighting and other factors may cause colors or visual details to appear somewhat different from the physical item.

Product descriptions, specifications, availability, packaging and other store information may be revised without prior notice.

We may discontinue products or limit availability by customer, quantity, region or jurisdiction when reasonably necessary.

03 Orders & Acceptance

Submitting an order represents an offer to purchase. An order is not considered finally accepted until payment has been processed and the order has been confirmed by Venoviax™.

We may decline, adjust or cancel an order where reasonably necessary, including situations involving inventory limitations, pricing errors, suspected fraud, payment problems or restrictions on delivery.

Please review product selections, quantities, billing information and shipping details before submitting your order.

Returns and exchanges are handled according to our separate Return & Refund Policy.

04 Pricing, Billing & Payment

Product prices, promotions and discounts may change from time to time. Unless otherwise stated, the amount applicable to your purchase is the price shown when the order is submitted.

Taxes, shipping charges, customs duties or similar fees may be separate from the displayed product price.

You agree to provide valid payment and billing information and to use only payment methods that you are authorized to use.

Additional payment details are available in our Payment Options policy.

05 Shipping & Delivery

Delivery dates and transit periods displayed on the site are estimates. Actual arrival times may vary because of carrier operations, customs procedures, weather, local delivery conditions or other circumstances outside our reasonable control.

Shipping procedures, tracking information and estimated delivery periods are explained in our Shipping Policy.

06 Intellectual Property

The Venoviax™ website and its associated branding, logos, photographs, product graphics, text, layout, video, audio and other original content are protected by applicable intellectual property laws.

Unless we give prior written permission, website materials may not be copied, reproduced, republished, commercially distributed, modified or used to create unauthorized derivative content.

Third-party trademarks and content remain the property of their respective owners.

07 Third-Party Tools

Certain features of the website may rely on tools or services operated by third parties. These third-party services may be provided under their own terms and policies.

Your decision to use optional third-party functionality is subject to the conditions established by the relevant provider.

New services, functions or website tools introduced in the future may also form part of the Services and be subject to these Terms.

08 External Links

Our website may contain links to third-party websites or services. Venoviax™ does not control all external content and is not responsible for the accuracy, availability or practices of websites operated independently by third parties.

Please review the terms, privacy notices and policies of any external website before making a purchase or providing personal information there.

09 Our Relationship With Shopify

The Venoviax™ online store may be powered by Shopify technology, which provides infrastructure used to make our online Services available.

Purchases made from Venoviax™ are transactions between the customer and Venoviax™ / Guangzhou Wanming Network Technology Co., Ltd., rather than purchases from Shopify.

Shopify's own terms and privacy practices may separately apply to its processing of information and provision of platform services.

10 Privacy

Personal information collected through the Services is handled in accordance with our Privacy Policy and, where relevant, the policies of service providers that support our store.

Information may be processed by Shopify, payment providers, logistics partners and other service providers where necessary to operate the store, complete transactions and provide customer support.

11 Reviews, Suggestions & Feedback

When you voluntarily submit reviews, comments, suggestions, photographs, ideas or other feedback, you confirm that you have the necessary rights to provide that material.

Unless prohibited by law, you allow Venoviax™ to use submitted feedback for operating, improving, communicating about and promoting the Services.

Feedback must not violate intellectual property, privacy or other legal rights and must not contain unlawful, abusive or malicious material.

12 Errors & Store Information

Product pages or other areas of the website may occasionally contain typographical errors, outdated information, pricing mistakes or omissions.

We may correct inaccurate information, update content or cancel an affected order where appropriate, including after an order has been submitted.

13 Prohibited Uses

You may use the Services only for lawful purposes. You must not use the Venoviax™ website to:

  • Violate applicable laws or regulations
  • Infringe intellectual property or privacy rights
  • Transmit malware, viruses or harmful code
  • Send spam, phishing attempts or misleading communications
  • Scrape or collect information through unauthorized methods
  • Impersonate another person or organization
  • Interfere with website security or normal operation
  • Use the Services for fraudulent or abusive activity

Access may be limited or terminated where misuse or a violation of these Terms is identified.

14 Suspension & Termination

We may suspend or discontinue access to some or all of the Services where permitted by law, including where these Terms are violated, fraudulent activity is suspected or continued access may create a security or legal risk.

Provisions that by their nature are intended to continue after termination—including intellectual property, liability, dispute and indemnification provisions—will remain effective where applicable.

15 Disclaimer of Warranties

To the extent permitted by applicable law, the website and Services are provided on an "as available" basis. We do not guarantee that every feature will always operate without interruption, delay or technical error.

Product warranties, if any, will be limited to those expressly stated with the relevant product or required by applicable consumer law.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

16 Limitation of Liability

To the maximum extent permitted by law, Venoviax™, Guangzhou Wanming Network Technology Co., Ltd., and their service providers, personnel and affiliates will not be responsible for indirect, incidental, special, punitive or consequential losses arising from use of the Services or products where such liability may lawfully be limited.

This limitation does not apply where liability cannot be excluded or restricted under mandatory law.

17 Indemnification

Where permitted by law, you agree to be responsible for losses, liabilities or reasonable costs resulting from your material breach of these Terms, your unlawful use of the Services, or your violation of another person's legal rights.

We may reasonably request cooperation in responding to claims related to such conduct.

18 Severability

If a provision of these Terms is found to be invalid or unenforceable, it will be limited or separated only to the extent required, while the remaining provisions will continue in effect.

19 Entire Agreement & Waiver

These Terms, together with policies and notices incorporated into the website, form the agreement governing your use of the Services.

A delay or failure by Venoviax™ to enforce a right does not necessarily mean that the right has been waived.

20 Assignment

You may not transfer your rights or obligations under these Terms without our prior consent where such consent is legally required.

Venoviax™ may transfer rights or obligations connected with the operation, restructuring or transfer of the business where permitted by applicable law.

21 Governing Law

These Terms are governed by the laws applicable to the merchant's place of establishment, except where mandatory consumer protection laws in your place of residence provide otherwise.

Nothing in this provision is intended to remove legal protections that consumers cannot waive under applicable law.

22 Section Headings

Headings are included only to make these Terms easier to navigate and do not independently change the meaning of the provisions they introduce.

23 Changes to These Terms

We may revise these Terms when the Services, business practices or applicable requirements change.

The current version will be posted on this page. Where legally required, material changes will be communicated using an appropriate notice.

Continued use of the Services after an updated version becomes effective constitutes acceptance to the extent permitted by law.

24 Contact Information

Questions about these Terms of Service can be directed to:

Guangzhou Wanming Network Technology Co., Ltd.
Room 305, No. 389 Xingnan Avenue,
Nancun Town, Panyu District,
Guangzhou City

Phone: +86 20 3652 1163

Email: service@venoviax.com

Owner: Yang Mingwei
Business Hours: Open 24 Hours / 7 Days a Week

Questions About These Terms?

If you need clarification regarding your order, account, product, store use, or any provision on this page, contact Venoviax™ customer service and include relevant order details when applicable.

service@venoviax.com